Our business hours are as above except legal holidays, year-end and New Year’s Day. Please call our call center with your “name”, “phone number”, “product name and number you wish to order” ready.
After business hours, please leave your “name”, “phone number” and “product name and number you wish to order”. We will call you back as soon as possible.

Please call us with your “name”, “phone number” and “confirmation number” ready.

When you order several products at one time, they may be delivered separately due to delivery date and shipping arrangements. To learn about cancellations, returns and exchanges policy, please click here.

UTB TV shopping accepts Visa, Master Card, American Express and Discover; credit and debit. 
 We do not currently accept cash, checks, or money orders.

Please refer to your credit company bill as a receipt. You may contact our call center for a receipt from UTB. Receipts for payments other than UTB shopping (i.e. set up fee etc.) will be issued by traders/dealers.