About handling personal information
1. Personal information
Personal information is customer’s name, birth of day, phone number, purchase product, used history of service, reference, repair details, access history on our web site and others which can be indentify customers.
2. Acquirement of personal information
We have you offer personal information for your purchase. The offer of unnecessary personal information for purchase as survey, service or information request is voluntary.
3. Purpose of personal information use
We use your personal information as following occasion.
- Delivery and service contacts and person identification
- After care service for the purchase products
- For information about a new product, service and campaign
- Questionnaire and analysis of the questionnaire results
4. Use of the personal information
We use the personal information of customers within the use purposes that are informed before and do not use it for other purposes without agreements of customers.
5. Share to the third person of the personal information
We do not share customers’ personal information to the third person. However we might share it after considering necessity of following occasions.
- There are agreements of customers
- For delivery or reference, we might share only necessary information to delivery suppliers or manufacturers.
- For repair services or setting services, we might share only necessary information to manufacturers or mechanic enterprises.
- We might share customers’ information to customers’ families about arrangement situations or payment situations.
- For the payment by a credit card, we might share only necessary information for reference to a credit card company.
- For investigation of a card unjust use from a credit card company, we might share customers’ information to a credit card company.
- When we are demanded to share customers’ information for suit or investigation from a public institution based on law, we might share customers’ information without agreements of customers.
The personal information which we receive for reference and others, we share it to our related section and person. A lawyer, a patent attorney and certified public accountant whom we elected are included in our staff.
6. Share personal information
When we are requested to share personal information from customers, we accept it. Please refer over a telephone then we share the personal information after identification. However we might not share the all or part of information on occasion of following cases.
- When it is against the law
- When it harms customers’ or the third person’s life or body or asset
- When it hindrances our business
7. Use refusal and correction of personal information
We accept use refusal and correction of personal information from customers or representatives. To prevent leakage, tamper, elimination, we need identification to share and correction. When we are requested to correct, stop use and eliminate personal information, we investigate and we admit the necessity then we do it. However we can not accept return, repair and change after refusal use or eliminate your information.
8. Indemnification matters
- United Television Broadcasting Systems, Inc.
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